Our partners must not adapt to our processes,

we adapt to them

It is important that the final clients feel good attended, but more important is to resolve their request in the less number of possible contacts.

Customized Contact Center Services and BPO


Our models of management are based on processes that have been refined over time, and they all turn concerning the audit and constant training. We do not lose sight that all human process evolves, and therefore we must be in continuous revision. It is important that end users feel well attended, but more important is to resolve their requests in the less number of contacts, and it is depending on this premise that we design our operations.

The key is our HR

In PRC CONNECT we have a group of top-level professionals who ensure the added value that all business needs.

Technology

Connect with the world through us. Our Data Center in the USA, ensure communication with a high level of availability.

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Our specialists will contact you, dare to transform your business!

Successful Cases

  • ENGLISH SPOT - PRC CONNECT
  • RAPID PAGO - PRC CONNECT
  • IQVA - PRC CONNECT
  • DAWERE - PRC CONNECT
  • Total pago
  • CARIOLA - PRC CONNECT
  • TOP TRACKING - PRC CONNECT
  • BFC - PRC CONNECT
  • CINES UNIDOS - PRC CONNECT
  • COCA COLA - PRC CONNECT
  • DESPEGAR - PRC CONNECT
  • DYNAMIC AIRWAYS - PRC CONNECT
  • EXCELSIOR GAMA - PRC CONNECT
  • LINIO - PRC CONNECT
  • HARBALIFE - PRC CONNECT
  • MOVISTAR - PRC CONNECT
  • PLAZA´S - PRC CONNECT
  • REGIONAL - PRC CONNECT

Our services

Collections

Data base updated

Outsourcing and Insourcing

Surveys

Help Desk 24/7

Teleshopping and telemarketing

Virtual Assistant

We integrate external or internal IVR contact center

 

EXPERIENCE

support us

23

Years of experience


190mil

Calls per month


50mil

Outgoing calls